Monday, July 14, 2008

Ahhh....Real Reference

What a fantastic morning it was. Mondays are usually busy, but today was a special kind of busy, a sweet treat. The library was filled not only with patrons checking out and returning materials, but also with what has become a rarity - people needing research assistance.

Actually, I shouldn't say that reference questions have become a "rarity;" we haven't quite reached that point (and, in all honesty, I don't believe that we will). We still receive them regularly, but never do they come as frequently as they did today. It felt great; I love the challenge of answering real research questions, of solving a mystery for someone, of improving a person's day. Using my love for research to help people - it's the reason that I entered the library profession.

Who did I work with today?

- An older gentleman searching for a recent article on aortic valve replacement,
frustrated that he was unable to locate it through Google

- A woman concerned about the stability of Wachovia Bank

- An art major who needed criticism of Matisse's paintings

- A man who wanted the contact information for a postcard publishing company in
West Nyack, New York (the organization had merged with a similar company in
in Missouri years ago)

- A disabled woman who had been diagnosed with cancer. She wanted to know if there
is a "best" state for people with her condition to live in. Her doctor had
suggested that she leave New Jersey.

I love the variety. Every day should be like this one!

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