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Friday, May 9, 2008

"Patron" vs. "Customer"

A quick thought.....

Referring to library users as "customers" seems to be a growing trend. To me, a "customer" is a person who shops in a retail environment. The term "patron" is not demeaning; on the contrary, it's respectful.
Posted by librarylifer at 11:28 AM

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librarylifer
I'm married and have two young sons.
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